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Message: Re: Dealer killed my engine! 2002 boxster s

Changed By: 02boxsterSfan
Change Date: June 07, 2016 10:07AM

Re: Dealer killed my engine! 2002 boxster s
Well the service manager who I met with, who was kind and helpful in the beginning is dragging his feet about helping me now. I called Porsche of North America to ask about talking to someone else in tech support. They said that was a department that dealers usually refer to. I explained what had happened ad and they opened a case number for me. I wanted to I'give the dealer a chance to become less busy and call me it me, that does not seem to be happening.
I talked to a local indy who said the service my car had could possibly have contaminated the oil with antifreeze, which would contribute to berings failure. I am sending the oil out for analysis today.
The dealer just doesn't think that I reoverheating could cause a failure 2200 miles later, that it would have been immediate. While they admitted fault of overheating the car they certainly are in no hurry to help me in any other way. I'm glad I saved the oil. Maybe it will show glycol in the oil. I will send current oil sample too to compare. They should have changed my oil after overheat the car. I did the know that it should have been done or I would have done this on my own.
The dealer said at some point they would eat want to see that the car again and check it out. Probably in 3 years. I am not happy about it. They expect me to say this is what failed and this is why, and apparently charging g me for a 1000 dollars in service and sending me out the door with a loose antifreeze fill cap is not good enough for them. Disgusted

Original Message

Author: 02boxsterSfan
Date: June 07, 2016 10:01AM

Re: Dealer killed my engine! 2002 boxster s
Well the service manager who I met with, who was kind and helpful in the beginning is dragging his feet about helping me now. I called Porsche of North America to ask about talking to someone else in tech support. They said that was a department that dealers usually refer to. I explained what had happened ad they opened a case number for me. I wanted to I've the dealer a chance to become less busy and call me it that does not seem to be happening.
I talked to a local indy who said the service my car had could possibly have contaminated the oil with antifreeze, which would contribute to berings failure. I am sending the oil out for analysis today.
The dealer just doesn't think that I reheating could cause a failure 2200 miles later, that it would have been immediate. While they admitted fault of overheating the car they certainly are in no hurry to help me in any other way. I'm glad I saved the oil. Maybe it will show glycol in the oil. I will send current oil sample too to compare. They should have changed my oil after overheat the car. I did the know that it should have been done or I would have done this on my own.
The dealer said at some point they would eat to see that car again and check it out. Probably in 3 years. I am not happy about it. They expect me to say this is what failed and this is why, and apparently charging g me for a 1000 dollars in service and sending me out the door with a loose antifreeze fill cap is not good enough for them. Disgusted