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Message: Audio Difficulties with Alpine INE-W960 (solved)
Changed By: Al in Melbourne Beach
Change Date: June 05, 2017 07:42PM
Audio Difficulties with Alpine INE-W960 (solved)
Change Date: June 05, 2017 07:42PM
Audio Difficulties with Alpine INE-W960 (solved)
So, I got the new radio installed and was congratulating myself when I saw navigation maps and heard FM radio. Then I hooked up the Sirius XM tuner. The display acted normally, I could see the channels and tune around but I had no audio. I spent a half hour on the phone with Sirius (non-) technical support with no success. I was preparing to send the tuner back but had to head for BRBS so I threw the box in the car. After thinking about it for a while I realized that I had not heard any prompts from the navigation system while driving. I tried to hook up my phone via BT, and everything worked except, you guessed it, no audio. I did some more googling at Scott Ishler's suggestion and found the problem and the (very simple) solution described on another forum.
The manual that came with my head unit had an error in the wiring diagrams. One lead said "Power antenna/amplifier/equalizer", so I wired the HiFi option amplifier power to that. Well, later versions of the manual call that lead "Power Antenna". Apparently the power antenna is only energized when FM or AM radio is selected. Guess what? That is the only time I had audio output. I changed the HiFi option amp power to another lead marked "amplifier/equalizer" in a later version of the manual and everything now works.
Al
The manual that came with my head unit had an error in the wiring diagrams. One lead said "Power antenna/amplifier/equalizer", so I wired the HiFi option amplifier power to that. Well, later versions of the manual call that lead "Power Antenna". Apparently the power antenna is only energized when FM or AM radio is selected. Guess what? That is the only time I had audio output. I changed the HiFi option amp power to another lead marked "amplifier/equalizer" in a later version of the manual and everything now works.
Al
Original Message
Author: Al in Melbourne BeachDate: June 05, 2017 07:41PM
Audio Difficulties with Alpine INE-W960
So, I got the new radio installed and was congratulating myself when I saw navigation maps and heard FM radio. Then I hooked up the Sirius XM tuner. The display acted normally, I could see the channels and tune around but I had no audio. I spent a half hour on the phone with Sirius (non-) technical support with no success. I was preparing to send the tuner back but had to head for BRBS so I threw the box in the car. After thinking about it for a while I realized that I had not heard any prompts from the navigation system while driving. I tried to hook up my phone via BT, and everything worked except, you guessed it, no audio. I did some more googling at Scott Ishler's suggestion and found the problem and the (very simple) solution described on another forum.
The manual that came with my head unit had an error in the wiring diagrams. One lead said "Power antenna/amplifier/equalizer", so I wired the HiFi option amplifier power to that. Well, later versions of the manual call that lead "Power Antenna". Apparently the power antenna is only energized when FM or AM radio is selected. Guess what? That is the only time I had audio output. I changed the HiFi option amp power to another lead marked "amplifier/equalizer" in a later version of the manual and everything now works.
Al
The manual that came with my head unit had an error in the wiring diagrams. One lead said "Power antenna/amplifier/equalizer", so I wired the HiFi option amplifier power to that. Well, later versions of the manual call that lead "Power Antenna". Apparently the power antenna is only energized when FM or AM radio is selected. Guess what? That is the only time I had audio output. I changed the HiFi option amp power to another lead marked "amplifier/equalizer" in a later version of the manual and everything now works.
Al