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Message: Re: Catastrphic clutch or tranny failure

Changed By: whall
Change Date: July 10, 2012 07:56PM

Re: Catastrphic clutch or tranny failure
When your dealer quotes prices for parts "at cost",make sure he doesn't use a "price matrix" cost. My heretofor trusted dealer has recently started using price matrixing to come up with parts costs. For example, a lower control arm has a MSRP of $250 and the dealer wanted to charge me $406. When I called him on it, he relented and sold me the part for the MSRP less 10% PCA discount. It was explained to me that price matrixing is done to cover the cost of providing amenities such as coffee in the waiting room, loaner cars, etc., etc.

The dealer told me that he wold install parts I furnished, but would only warranty the technician's work.....even if the part was a genuine Porsche part.
When your dealer quotes prices for parts "at cost", make sure he doesn't use a "price matrix" cost. My heretofor trusted dealer has recently started using price matrixing to come up with parts costs. For example, a lower control arm has a MSRP of $250 and the dealer wanted to charge me $406. When I called him on it, he relented and sold me the part for the MSRP less 10% PCA discount. It was explained to me that price matrixing is done to cover the cost of providing amenities such as coffee in the waiting room, loaner cars, etc., etc.

The dealer told me that he would install parts I furnished, but would only warranty the technician's work.....even if the part was a genuine Porsche part.

A good place to find real MSRP information is renntech.org in the DIY section.
Changed By: whall
Change Date: July 10, 2012 07:53PM

Re: Catastrphic clutch or tranny failure
When your dealer quotes prices for parts "at cost",make sure he doesn't use a "price matrix" cost. My heretofor trusted dealer has recently started using price matrixing to come up with parts costs. For example, a lower control arm has a MSRP of $250 and the dealer wanted to charge me $406. When I called him on it, he relented and sold me the part for the MSRP less 10% PCA discount. It was explained to me that price matrixing is done to cover the cost of providing amenities such as coffee in the waiting room, loaner cars, etc., etc.


The dealer told me that he wold install parts I furnished, but would only warranty the technician's work.....even if the part was a genuine Porsche part.

A good place to find real MSRP information is renntech.org in the DIY section.

Original Message

Author: whall
Date: July 10, 2012 07:45PM

Re: Catastrphic clutch or tranny failure
When your dealer quotes prices for parts "at cost",make sure he doesn't use a "price matrix" cost. My heretofor trusted dealer has recently started using price matrixing to come up with parts costs. For example, a lower control arm has a MSRP of $250 and the dealer wanted to charge me $406. When I called him on it, he relented and sold me the part for the MSRP less 10% PCA discount. It was explained to me that price matrixing is done to cover the cost of providing amenities such as coffee in the waiting room, loaner cars, etc., etc.

A good place to find real MSRP information is renntech.org in the DIY section.