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Message: Re: Ford OASIS system - anyone with experience? Cool stuff.....

Changed By: SPG356
Change Date: July 27, 2013 09:24PM

Re: Ford OASIS system - anyone with experience? Cool stuff.....
Hi Bruce,

OASIS is actually Ford Motor Company's dealer service site (Online Automotive Service Information System (OASIS).). The dealerships use it to look up any and all information on a vehicle ie recall info, warranty repairs, extended warranty info, dealer bulletins etc.Here is the official name of the device: http://www.motorcraftservice.com/vdirs/retail/default.asp?pageid=vdr_retail_home%20&gutsid=vdr but we always just call it "the black box".

Anyway, it is a very good way to diagnose intermittent problems. We have had customers drive with one for weeks waiting for the symptom to reoccur, and this records the data needed to repair the issue.

Regards,

PS. we have been using these at our Lincoln dealership for years.

Original Message

Author: SPG356
Date: July 27, 2013 09:22PM

Re: Ford OASIS system - anyone with experience? Cool stuff.....
Hi Bruce,

OASIS is actually Ford Motor Company's dealer service site (Online Automotive Service Information System (OASIS).). The dealerships use it to look up any and all information on a vehicle ie recall info, warranty repairs, extended warranty info, dealer bulletins etc.Here is the official name of the device: http://www.motorcraftservice.com/vdirs/retail/default.asp?pageid=vdr_retail_home%20&gutsid=vdr but we always just call it "the black box".

Anyway, it is a very good way to diagnose intermittent problems. We have had customers drive with one for weeks waiting for the symptom to reoccur, and this records the data needed to repair the issue.

Regards,