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Message: Dear Mr. Jones:
Changed By: Pedro (Odessa, FL)
Change Date: June 24, 2015 12:21PM
Dear Mr. Jones:
Change Date: June 24, 2015 12:21PM
Dear Mr. Jones:
I don't think that you should have posted this issue on PB.
I could easily delete this post, but I won't.
But let me answer you here the same way I answered you via e-mail and through your dispute via PayPal.
The item you purchased was shipped the same day we received payment notification.
We have proof of shipment which has been disclosed to you and to PayPal.
You requested we use USPS instead of UPS because of cost.
USPS tried to deliver to your address. No one was there to receive so they left a notice for you to pick up.
They kept the item three (3) weeks and no one picked up.
They will now return the item to us.
Once we receive our item back we will gladly refund your purchase.
We cannot be at fault for following the customer's request when the failure is not under our control.
Thanks to this incident we will no longer use USPS or PayPal for any of our international orders.
Happy Porscheing,
Pedro
I could easily delete this post, but I won't.
But let me answer you here the same way I answered you via e-mail and through your dispute via PayPal.
The item you purchased was shipped the same day we received payment notification.
We have proof of shipment which has been disclosed to you and to PayPal.
You requested we use USPS instead of UPS because of cost.
USPS tried to deliver to your address. No one was there to receive so they left a notice for you to pick up.
They kept the item three (3) weeks and no one picked up.
They will now return the item to us.
Once we receive our item back we will gladly refund your purchase.
We cannot be at fault for following the customer's request when the failure is not under our control.
Thanks to this incident we will no longer use USPS or PayPal for any of our international orders.
Happy Porscheing,
Pedro
Original Message
Author: Pedro (Odessa, FL)Date: June 24, 2015 12:19PM
Dear Mr. Jones:
I don't think that you should have posted this issue on PB.
But let me answer you here the same way I answered you via e-mail and through your dispute via PayPal.
The item you purchased was shipped the same day we received payment notification.
We have proof of shipment which has been disclosed to you and to PayPal.
You requested we use USPS instead of UPS because of cost.
USPS tried to deliver to your address. No one was there to receive so they left a notice for you to pick up.
They kept the item three (3) weeks and no one picked up.
They will now return the item to us.
Once we receive our item back we will gladly refund your purchase.
We cannot be at fault for following the customer's request when the failure is not under our control.
Thanks to this incident we will no longer use USPS or PayPal for any of our international orders.
Happy Porscheing,
Pedro
But let me answer you here the same way I answered you via e-mail and through your dispute via PayPal.
The item you purchased was shipped the same day we received payment notification.
We have proof of shipment which has been disclosed to you and to PayPal.
You requested we use USPS instead of UPS because of cost.
USPS tried to deliver to your address. No one was there to receive so they left a notice for you to pick up.
They kept the item three (3) weeks and no one picked up.
They will now return the item to us.
Once we receive our item back we will gladly refund your purchase.
We cannot be at fault for following the customer's request when the failure is not under our control.
Thanks to this incident we will no longer use USPS or PayPal for any of our international orders.
Happy Porscheing,
Pedro