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Message: I use me and an indie.

Changed By: grant
Change Date: April 30, 2011 01:48PM

I use me and an indie.
First, for many jobs i will do a better job than i can pay anyone to do. And this includes friends int he business. They say things like "you cant pay me to do that" :-)

Plus, its more hassle to take a car and drop it off than to swap brake pads or change oil or do a filter.


A good indie is certainly cheaper than a dealer. But that' not the only reason to find and use one. They, unfortunately, care more. Dealer have the power to be arrogant, and a cost structure that nearly demands a very, ahem, business like approach. Meaning using the flat rate system to charge for a 6 hour job, and get it done in 4. Guess who loses.

My indie will give me advice over the phone. Go the extra mile. Use unauthorized, but cost-saving methods like injecting grease into the notorious audi control arm ball joints to near double their lives ( catch them immediately upon groaning noise, btw).

One p-car dealer services cars for two guys at work. One paid $5000 to eliminate a rattle recently - he got a new suspension - springs, shocks, links, etc. I cannot imagine h needed more than 20% of all that. Another had calipers replaced for many thousands due to "needing them". Uhhhhh really? on a 6 year old car? Thank you, no.

My dealer? Cant say for the p-car dealer since i've never been back. But the Audi dealer did lovely things like skip portions of the "free included service" because it was too costly. And manage to screw up very costly balancing, even with the use of a Hunter 9700 RFB machine. How, i can't imagine.

Ive been using one indie for 30 years. In fact, at one time i wrenched part time while in college. Another, a p-car specialist is a more recent addition, but he's already a friend.

I trust them. I dont even ask prices - and i'm usually pleasantly surprised.

Support your local, friendly, quality indie and he'll support you.

If you happen to be in South Florida there's this guy named Pedro.........i hear he's pretty good.

/rant

Grant

Original Message

Author: grant
Date: April 30, 2011 01:48PM

I use me and an indie.
First, for many jobs i will do a better job than i can pay anyone to do. And this includes friends int he business. They say things like "you cant pay me to do that" :-)

Plus, its more hassle to take a car and drop it off than to swap brake pads or change oil or do a filter.


A good indie is certainly cheaper than a dealer. But that' not the only reason to find and use one. They, unfortunately, care more. Dealer have the power to be arrogant, and a cost structure that nearly demands a very, ahem, business like approach. Meaning using the flat rate system to charge for a 6 hour job, and get it done in 4. Guess who loses.

My indie will give me advice over the phone. Go the extra mile. Use unauthorized, but cost-saving methods like injecting grease into the notorious audi control arm ball joints to near double their lives ( catch them immediately upon groaning noise, btw).

One p-car dealer services cars for two guys at work. One paid $5000 to eliminate a rattle recently - he got a new suspension - springs, shocks, links, etc. I cannot imagine h needed more than 20% of all that. Another had calipers replaced for many thousands due to "needing them". Uhhhhh really? on a 6 year old car? Thank you, no.

My dealer? Cant say for the p-car dealer since i've never been back. But the Audi dealer did lovely things like skip portions of the "free included service" because it was too costly. And manage to screw up very costly balancing, even with the use of a Hunter 9700 RFB machine. How, i can't imagine.

Ive been using one indie for 30 years. In fact, at one time i wrenched part time while in college. Another, a p-car specialist is a more recent addition, but he's already a friend.

I trust them. I dont even ask prices - and i'm usually pleasantly surprised.

Support your local, friendly, quality indie and he'll support you.

/rant

Grant