This is all so variable...

Buying through this link, gets PB a donation.	Expect the best, and accept no substitute.

Forum List Message List New Topic Print View

I know Porsche Service gets bashed here, but it ranks 5th in JD Powers luxury brands
db997S - Thursday, 15 March, 2012, at 3:15:14 pm

In rankings of luxury car service departments it was Lexus, followed by Mini, Cadillac, Jaguar, Acura, and then Porsche. The bottom five were Volvo, Lincoln, BMW and Infiniti. I guess free oil changes didn't help BMW much.

Reply Quote

Go Back

I've been satisfied with the level of service at the Porsche dealerships it's just
DougW - Thursday, 15 March, 2012, at 4:24:35 pm

the shop rates that are hard to swallow sometimes and $300 for an oil change

Reply Quote

Go Back

That's just the nature of all internet forums - more complaints than compliments. *NM*
boxsterd - Thursday, 15 March, 2012, at 4:28:03 pm

Reply Quote

Go Back

This is all so variable...
TheFarmer - Thursday, 15 March, 2012, at 6:49:41 pm

I had a run-in with the service chief at the dealership where I bought my 987, switched to another dealer, where I had phenomenal service. Then the service manager there was gone, replaced by the idiot at the first dealer, so I went back to the first dealer, and had fairly good help. BTW, the first dealership was where I had my Audi and BMW serviced, and I would give them both better marks than the Porsche guys.

But that is why you do a nationwide survey if you are JD Powers, I guess.

Reply Quote