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Topic Re: Small Ding to Interior by Dealer Service Department-- Thoughts? |
Small Ding to Interior by Dealer Service Department-- Thoughts? AS2003 - Thursday, 25 April, 2013, at 6:50:27 pm |
Re: Small Ding to Interior by Dealer Service Department-- Thoughts? KevinR-MedinaOhio - Thursday, 25 April, 2013, at 7:56:18 pm |
Re: Small Ding to Interior by Dealer Service Department-- Thoughts? SPG356 - Thursday, 25 April, 2013, at 8:44:44 pm |
I agree, with one modification Boxsterra - Saturday, 27 April, 2013, at 6:23:29 am |
Re: Small Ding to Interior by Dealer Service Department-- Thoughts? Petee_C - Thursday, 25 April, 2013, at 9:50:57 pm |
I agree with both points of view Roger987 - Thursday, 25 April, 2013, at 10:16:40 pm |
Re: Small Ding to Interior by Dealer Service Department-- Thoughts? BoxsterBob - San Carlos - Friday, 26 April, 2013, at 2:21:34 pm |
Re: Small Ding to Interior by Dealer Service Department-- Thoughts? diegotola - Tuesday, 30 April, 2013, at 2:43:18 am |
Re: Small Ding to Interior by Dealer Service Department-- Thoughts? gedwin - Tuesday, 30 April, 2013, at 10:25:20 am |
Dealer Praise for Doing the Right and Proper Thing AS2003 - Tuesday, 7 May, 2013, at 11:49:02 am |
If you will, the dealer name, please. *NM* Laz - Tuesday, 7 May, 2013, at 1:27:33 pm |
Re: Dealer Praise for Doing the Right and Proper Thing SPG356 - Wednesday, 15 May, 2013, at 10:28:30 pm |
Quote
AS2003
As a follow-up to the original post: I returned to the Porsche dealer and pointed out the damage they did to my door in four specific spots. The dealer replaced all the scratched parts and properly completed the original repair (which was not done right the first time). This is a good news story in that the dealer did the right and proper thing without complaint. I have to say that their response made me feel much better about the matter, the dealer, and Porsche service in general (Customer Service 101). I like the service department personnel, but had they not repaired/replaced everything, I do not think I would have returned.
Thanks for all the comments and allowing me to vent.